CUSTOMER CARE
we are working in order to enjoy a comfortable and enjoyable shopping we guarantee our dear customers that all products we sell original and of high quality we do not import products only from trusted distributors and authorized to distribute these products.
P R I V A C Y P O L I C Y
We take your privacy very seriously and treat all your personal information as confidential. This policy relates to your use of this website; the data you supply to us and our use of that data.
Generally you can use our website is without providing any personal information. As far as we ask you to provide personal data (such as name, address or e-mail address), this is on a voluntary basis on your side. These data are not disclosed to third parties without your consent expressively.
FAQ
Do you provide International delivery?
currently we only ship to places within KSA ,GCC.
it may develop in the future
to include all the world's cities.
what kind of products do you at DarkPink?
we have various variety of perfume for women and men
of various the international trademarks.
What is your returns policy?
if you are not satisfied with the product for defect of the product occurred during the shipping process or receive different product request we offer you a chance returned within 7days of purchase and also allow the replacement of the product during 7days of buy but, it must be the product in the original and is not open its cover.
How do I track my order?
When your order is shipped you will receive an SMS and an Email with shipment details .These messages will contain your Airway Bill Number which
will be a string of number e.g. 456378102. this shipment
number can be used to track your shipment .
what are delivery companies?
It provides the customer the product connected by several companies like Aramex,Vdicks and Semsa company.
What are your delivery options?
At DarkPink ,our preferred payment method is via a secure credit card transaction and also for customer without access to a credit card we accept Cash on Delivery as an alternative payment method.
we at DarkPink to offer PayPal as a method of payment .
There is also have fee for service payment of up to 20 Riyals only.